C1. Concern Staff Code of Conduct

Concern, as an international organisation involved in the alleviation of poverty seeks to implement successful relief and development programmes through its commitment to best practice and the quality of work of its staff and that of local partner agencies supported by Concern. In this context, staff have a responsibility to the organisation to strive for and maintain the highest standards in the day-to-day conduct of their work in accordance with Concern’s core values and mission. As such, the following Code of Conduct should be adhered to at all times.

C1.1 Discrimination Concern employees must not discriminate in any way. Common forms of discrimination may include making employment or programming decisions based on family status, race, membership of the traveller community, gender, religion, colour, national or ethnic origin, language, marital status, birth, sexual orientation, age, disability, or political conviction.

C1.2 Conflict of Interest Concern is committed to working in partnership with the poorest and those who support the interests of the poorest. No staff member should be involved in awarding benefits, contracts or employment to any person with whom they have financial, family or personal interests; the obligation rests with the individual to declare such a conflict to his/her line manager and to withdraw. Staff members are prohibited from accepting, soliciting, requesting or implying expectations of payment, gifts or sexual favours in exchange for awarding benefits, contracts or employment.
All staff should avoid situations in which their personal interest may conflict, or appear to conflict, with the interests of Concern or its programme participants.

C1.3 Misuse of Drugs and Alcoholic Drink It is a disciplinary offence to be at work whilst under the influence of alcohol or drugs not medically prescribed.

Being in possession of, or using, distributing or selling illegal substances is not permitted on Concern premises or whilst on Concern business.

It is prohibited for employees to come to work under the influence of alcohol or non-prescription drugs.
It is prohibited for staff to distribute non-prescription drugs. The conviction of an employee on drugs related charges will result in disciplinary action, which could lead to dismissal on the grounds of gross misconduct.

C1.4 Personal Gifts All staff must observe the highest standards of honesty and integrity by not abusing their position for personal gain. Abuse of a position would include withholding goods that are due to Concern’s programme participants, or awarding goods that are not due to programme participants in order to obtain gifts, payment or sexual favour from programme participants, or accepting gifts or goods from interested parties. Any such abuses will be considered acts of gross misconduct and will result in dismissal.
Staff should conduct themselves at all times in a manner that avoids suspicion of such behaviour.

C1.5 Sexual Relationships with Children Sexual activity between a Concern staff member and a child (a person under the age of 18) is not condoned. Mistaken belief in the age of a child is no defense.

C1.6 Relationships with Programme Participants Sexual relationship between humanitarian workers and programme participants are strongly discouraged since they are most likely to be based on inherently unequal power dynamics. Such relationships undermine the credibility and integrity of humanitarian aid work. All employees should exercise discretion, professionalism and good judgment when there is a relationship between Concern employees and programme participants.

C1.7 Harassment, Exploitation and Abuse Concern recognises that all employees and programme participants have a right to be treated with dignity and respect. Therefore, any proven instances of harassment, exploitation or abuse will be treated as gross misconduct and, as such, will result in appropriate disciplinary action being taken, up to and including dismissal.

C1.8 Duty to Report It is the duty of all staff who become aware of any breaches of this Code to report this immediately to a line manager, either through the established reporting mechanism or, if not appropriate, to another senior
member of staff. Employees must ensure that all information about breaches of this Code are handled with the utmost discretion.
Any breach of this Code will result in disciplinary action up to and including dismissal.

C2. Communications with the Press/Media The official spokesperson for Concern is the Chief Executive. It is Concern policy that statements on behalf of Concern should only be made by the Chief Executive or by persons specifically authorised by him/her. Concern’s official spokesperson in any country of operation is the Country Director or Country Representative.

Procedures for dealing with press/media are available from the Communications Department, Dublin.

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